Table of Contents

License Wizard Options

Using the Licensing Web Site

Entering a License

Connecting to an Existing License Server

Troubleshooting

 
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Troubleshooting

License Manager Log Files

On UNIX and Macintosh systems, output from the license manager is written to a file named lmgrd_log.txt in the license directory of the product installation directory.

UNIX: Web Browser Does Not Launch

On UNIX systems, the license wizard attempts to launch one of a number of web browsers. If none of these browsers is available on the UNIX path, the License Wizard will not be able to launch a web browser from within the License Wizard.

To remedy this situation, set the IDL_ONLINE_HELP_HTML_BROWSER environment variable to specify your preferred browser, then launch IDL and run the License Wizard again:

  1. Exit the License Wizard.
  2. At the shell prompt, set the IDL_ONLINE_HELP_HTML_BROWSER environment variable. The syntax for doing this will depend on your shell, but will most likely be similar to one of the below.
  3. Assume you use the Firefox browser, and that the command to launch Firefox is present on the UNIX path (that is, you can launch the browser by typing firefox at the shell prompt):

    For C shell (and other shells that use C shell syntax, such as tcsh):

    setenv IDL_ONLINE_HELP_HTML_BROWSER firefox
    

    For the Bourne shell (and other shells that use Bourne shell syntax, such as the bash and korn shells):

    IDL_ONLINE_HELP_HTML_BROWSER=firefox
    
    export IDL_ONLINE_HELP_HTML_BROWSER
    

    Note
    You may want to set the IDL_ONLINE_HELP_HTML_BROWSER environment variable in a startup file (.cshrc or .profile, for example); its value will be used if you open a web browser using IDL's ONLINE_HELP routine.

  4. Change directories to the bin subdirectory of the IDL installation directory and launch the ittlicense program. For example, if you installed in the default location, you would issue the following commands at the shell prompt:
  5. cd /usr/local/itt/idlxx/bin
    
    ittlicense
    

    where idlxx is the name of your IDL directory (idl70, for example).

  IDL Online Help (September 20, 2007)